Hi SussMyBike supporters, fans and followers,
Sorry for the delay in getting this out to you. We have been flat out trying to finish off the product and manage our production line. The unit has been undergoing testing on and off of the bike but we still have some way to go.
Our manufacturer has all the components ready to build up the initial electronic boards, but we have encountered a mechanical issue with the wheel and axle assembly. Whilst we wait for the new component – formed as one piece instead of two – we are continuing to test and develop the electronics. This change will provide a far more precise mechanism removing previous issues with tolerances.
This process will unfortunately take us into the end of November – not what anyone wants to hear. Next there is still the finalisation of the user interface and algorithms to take place. We are trying to figure out which are the most important features to provide on the first version of the firmware. As many will have seen we have been putting out surveys to ask users about why they bought the device, fork/shock details, phone type, etc. From this we are making sure we provide those features on the the app and analysis that our customers want. We are aiming to get a small first batch out to customers before Christmas for some early feedback on the units.
At this point we have to say that we are frustrated at how long this it taking us and understand that our backers will be too. We are a small team and the company is bootstrapped so does not have enormous resources to fast track the development. However, with the help of backers like you and the brilliant feedback people have been providing we can and will get the product to customers. In the background we are now actively seeking additional investment to ensure we can continue to innovate and improve the product going forward.
Thank you to everybody who has backed us and please bear with us.
Alan and team!