Flow Firmware Update v1.032 - iOS

Enhancements included in this update, allow you to pause and restart your sessions and also reduces time to generate recommendations.

Please follow these steps closely

Given iOS ‘walled garden approach’ it’s not possible to directly download the update to your iPhone.  The starting point for the update is to have the update file, as an attachment on your iPhone’s email.

1. Download 'nRF Toolbox' (by Nordic Semiconductor) from the app store

This is the app that sends the firmware update to your SMB Flow over Bluetooth.

2. Check your email for our Firmware Update Zip File

Or if you really can’t wait, click on the button below to download the file to your PC/laptop and then email it to yourself.

The Nordic app looks for/needs the firmware update file to be in ZIP format.  If you are downloading the new firmware to your Macintosh PC you need to ensure that it does not open the Zip file automatically after downloading (Macintosh PC’s open ZIP files by default). 

Steps for downloading SMB firmware upgrades, to a Macintosh PC:

1. Go to safari and select “Preferences”

2. A window will appear… Notice that the Open “safe” files after downloading is checked. This needs to be un-checked (allowing a ZIP file to be downloaded without opening). Uncheck and close window.

If you’ve not received your email, please give us your name and email and we’ll send it to you again.

3. Download from email

Open the Mail app and then the email. Scroll to the file attachment at bottom of email.  Press “Tap to download”, then tap on the file to open a new screen. 

Note: Image above shows old update file.  Yours should say SMBV1.031.zip

4. Copy to nRF Toolbox

On the top right of your iPhone there is the iOS share icon.  Click on it.  Then scroll through the app icons and click on “Copy to nRF Toolbox” icon.

5. Power on your SMB Flow

NOTE – YOUR SMB FLOW MUST BE POWERED UP AND BE KEPT WITHIN 30CM OF THE iPHONE AT ALL TIMES DURING THE INSTALLATION. FAILURE TO DO SO COULD RESULT IN HAVING TO RETURN YOUR FLOW TO US FOR A FACTORY RESET.

6. Click on 'SELECT DEVICE'

Click the “SELECT DEVICE” button at bottom of screen.

Note: Image above shows old update file.  Yours should say SMBV1.031.zip

7. Select your device name (usually SMB Flow)

When you have  clicked the “SELECT DEVICE” button at bottom of screen you will see a new screen with a list of Bluetooth devices that are nearby. Select the name of your device which defaults to “SMB Flow” unless you have renamed your Flow unit.

8. Upload file to your Flow

With the update file selected and the device selected – the “DEVICE FIRMWARE UPDATE” text “Upload” should now be blue meaning that you can upload the firmware.

Click on “Upload” and then a progress bar will appear showing the completion status of the update.

Note: Image above shows old update file.  Yours should say SMBV1.031.zip

9. Upload successful

When the upload is complete you will get the message “DFU Upload complete OK”.

Your update is complete.

Now go have some fun shredding trails

With amazingly well set up suspension 🙂